Brussels City Hall on the Grand-Place, on the UNESCO World Heritage List, is a fifteenth-century Gothic masterpiece. With its richly decorated rooms, it tells six centuries of Brussels history. Thanks to the Orpheo Touch multimedia guide, visitors experience that story interactively: as if they were travelling through time with a personal guide in their hand.
The power of the Orpheo Touch
The Orpheo Touch combines the capabilities of a modern smartphone with the ruggedness of a professional audio guide. With its sharp touchscreen, intuitive controls and hygienic Orpheo Airset headphones, visitors enjoy clear sound and images. Visitors rent a device on site or use the web app on their own smartphone.
Two tours: for adults and families
Visitors choose between an in-depth tour for adults and a playful, child-friendly version. Both are narrated by the virtual Brussels characters Michel and Gudule. They take visitors through the history of the city hall, full of anecdotes, secrets and surprising details. That keeps everyone captivated, young and old.
Exclusive content
The tour contains exclusive extras, such as a video portrait of the Belgian author and cartoonist Philippe Geluck. 360-degree panoramas show artworks and details that visitors would otherwise never see so close up. That truly brings the Gothic splendour of the city hall to life.
Through the heart of Brussels in six languages
The tour is available in six languages: French, Flemish Dutch, English, German, Spanish and Italian. That way every visitor experiences the story of the city hall in their own language. Exactly as befits this international monument.
A modern look at centuries-old history
The city hall is more than a beautiful building: it is a living archive of Brussels pride, crafts and politics. With the Orpheo Touch, visitors discover the Gothic Hall, the wedding room and other special spaces at their own pace. Interactive elements, videos and stories make sure the history does not stay static.
Why the Orpheo Touch?
More and more venues choose the Orpheo Touch because it combines technology and emotion. It is not a straightforward audio guide but a richly illustrated story in which the visitor becomes fully absorbed. The result is a visit that stays with people for a long time.
This project shows how a multimedia guide makes one of Belgium's iconic heritage sites accessible and unforgettable for every visitor.
Updated on
Stay up to date
Every now and then, the news from GuideXpresse in a single email: museum guides, tour guide systems, software, service and voice-overs. Short and no more often than needed.


